Within a challenging technical project in the field of power electronics, we need to get ad hoc answers as an asynchronous service with the shortes possible response time. The quesstions are typically short and focused on a very specific field of knowledge.
The project involves technical due diligence for an investor, requiring the deepest technical knowledge to create a best possible report with reliable results and a high confidence level.
The selected service approach for this request was the real-time EXPERTISIUM-KANBAN accessible to subscribed clients direclty on the web site. This service triggers the EXPERTISIUM network experts to answer questions immediately and directly within the kanban system, without any delay.
All questions were directly answered as text with or without supporting images, tables etc. in the kanban system. The answers were accessible to the client immediately, without further interaction.
The average response time for the single questions were less than 5h.
The ability to ask question to experts in a way as they are part of a virtual team is amazing. It definitely helped your team to close important gaps for our project with a significantly lower effort than own research.
EXPERTISIUM is a site of RTIC (RENNET Technology and Innovation Consultants GmbH .
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